ITEM SOFTWARE

Reliability Software and Safety Analysis Tools from
ITEM Software
Reliability and Risk Solutions Since 1984

ITEM Software is the acknowledged world leader in the supply of Reliability Software for engineering. If your business is involved with Reliability, Availability, Maintainability and Safety (RAMS) evaluation, or Risk Assessment, then you need to contact us.

We are dedicated to providing our customers with the highest standard of products and after sales service. Our products are continuously being upgraded in response to user requirements and current software technology. Support is available from experienced engineers and software specialists.

We also provide training in the techniques employed in this area and the use of our products. Please feel free to browse through our website, register your details and download our latest software products for your evaluation.

ITEM's Range of Software Includes:
ITEM ToolKit

ITEM ToolKit is a suite of comprehensive predictive and analytical modules for analyzing the Reliability, Availability, Maintainability and Safety of electrical/mechanical components and systems. ITEM ToolKit is an integrated platform offering scalable analysis, saving you time and resources.

These analysis tools can be purchased individually, in any combination, or as a complete package. For a full list of the available modules click here.

After your analysis is complete, ITEM ToolKit's integrated environment comes into its own with powerful conversion facilities for transferring data to other modules of the program. For example, transfer your Mil-217 project data to FMECA or your Telcordia project to RBD. These powerful facilities transfer as much of the available information as possible, saving you valuable time and effort. More...
ITEM QRAS

iQRAS - Quantitative Risk Assessment System . Utilized by Aerospace, Defense, Health Care, and other industries, this patented scenario driven risk assessment software tool allows the analyst to conduct Probabilistic Risk Assessment (PRA) and evaluate complex, time dependent sequences of events, quickly and easily.

Quantitative risk assessments are performed by utilizing graphical Event Sequence Diagrams and Fault Tree Analysis techniques. Scenarios are modeled using time phases and event inter-dependencies. Results are aggregated to identify unacceptable risks and their corresponding sequence of events. More...
ITEM QT

Just revealed at RAMS 2008 in Las Vegas, the latest product from ITEM Software is an extraordinary collection of new capabilities. ITEM QT (iQT) provides a customizable, cross-platform, multi-user, and open frame-work reliability and risk project/analysis environment.

Built on proven and recognized analysis engines, iQT is a revolutionary approach to reliability software, safety, and risk analysis too

ITEM QT
A New Dimension in Reliability, Safety and Risk Assessment

The latest release from ITEM Software is an extraordinary collection of new capabilities that provides a customizable, cross-platform, multi-user, open frame-work. Built on proven and recognized analysis engines, ITEM QT® (iQT®) is a revolutionary approach to reliability, safety, and risk analysis software tools. With iQT, you are no longer limited by the technology choices of software vendors or chained to infrastructure requirements of their products. Continue reading to learn more about the iQT design that provides a framework to suit all of your needs.

ITEM Software continues to build and deliver reliable, defensible, and innovative tools your industry requires. Over the years, we have heard from many users in a variety of industries - analysis tools need to be more open and extensible. In developing this new tool, ITEM Software has taken into consideration that not every company or situation has the same requirements and capabilities.

Initially, iQT supports the same modules as our flagship product, ITEM ToolKit:

* 5 Electronic and Mechanical Reliability Prediction Standards
* Fault Tree Analysis
* Event Tree Analysis
* Markov Chain Analysis
* Reliability Block Diagram
* FMECA / FMEDA
* Maintainability
* Spares Scaling and Ranging

Customizable and Efficient Interface

iQT delivers a customizable user interface whereby the user can develop any number of “perspectives”. These visual containers can hold a collection of views, editors, or modules available within the iQT framework. Along with any number of other perspectives, a perspective exists within the framework and, like a page within a book, is visible at any time.

Arranged for different kinds of reliability, safety and risk analyses, iQT is delivered with several pre-set perspectives. Furthermore, to support the needs of the individual user or the entire organization, new perspectives can be easily created and shared with other users of iQT. To help eliminate the need to reinstall the software for new releases, an update manager is provided. This allows users to update to the latest version through online updating within iQT.

Additionally, the iQT framework refrains from loading and creating models and services until it is first needed. The memory usage and startup time are dramatically reduced using this mechanism.


Configurable Prediction Approaches

A prediction module editor is provided within the iQT framework. An engineer can easily create or modify an existing company prediction approach. No coding is needed. This newly created approach is automatically recognized within iQT.

Cross-Platform

In order to leverage the features and functions each has to offer, the computing environment of today’s businesses use many different types of operating systems and platforms. It is very common to see a blending of MicrosoftTM, Unix/LinuxTM, and AppleTM technologies across the enterprise and within the supply-chain of any organization.

iQT delivers true cross-platform capabilities through its Java-based frame-work and analysis engines. Whether installed as a standalone or client-server configuration, iQT supports the analysis processing on either the local computer or the server. An analyst with a Macintosh in London can easily collaborate with an engineer in Texas using a Unix workstation, or a consultant in China with a Microsoft based PC.
True Multi-User Capability

The iQT framework provides the capabi-lity for multiple users to simultaneously, yet independently modify any model or analysis in any project they have access to. To track the change, a robust version control tool is provided within iQT.

Users can checkout and work independ-ently on their local copies of the “project”. Plus, individually commit their changes back to the central repository. The repository can be on remote servers, or kept locally, enabling the user to maintain their own version history.

While the project’s history is maintained within the central repository, changes from different users can be merged easily, without running the risk of one user accidentally overwriting changes made by others.

At any point, individual users can choose to commit their version of a model or project to a repository, which then captures the changes and records them into the project history. Multiple users can read and write to the repository as needed. Users can bring their local models up-to-date from the repository as they choose.

Parts of the model or project can also be locked in the repository before they can be edited. This way no two people can be working on the same file.

The use of the source control system, in combination with the system hierarchy within iQT, allows for a “library” function in which changes in the master library can be applied to models relying on those libraries. This allows users to update the library incorporated in a project in an automated fashion.

Other multi-user functions provided within iQT include:

* Easily revert to any previous version of a model
* Restrict the access to a particular model to one team or group of users
* Create different branches and variations of the same model for “what if” investigations
* Merge project work from multiple teams or repositories into a single project or repository
* Publish milestones for the project


Robust and Flexible Storage

The iQT storage format consists of sets of freely coupled XML files. The use of XML automatically results in an “open standard”, allowing users and other applications to make changes to the model outside of iQT. This flexibility opens the door for a wide range of application integration and ease of capturing data directly from the iQT project files. Of course, changes are tracked in the history of the repository. Individual modules are stored in the form of XML files. It is also possible to store external documentation, e.g. MS WordTM, PDF or CAD drawing files, in the same directory structure. These files are then considered part of the project.

Task Management

iQT can be configured to incorporate documentation, task management or other features that are available from third-party vendors. If a recognized change management program is in place at the company, iQT can be configured to interface with that program. This allows the company to take further advantage of the software tool investment they have already made.

Powerful, Proven and Configurable Quantification Engines

The iQT quantification engines have been developed, performance refined and used worldwide for many years. They are a solid foundation for accurate analysis results. Their implementation in iQT may reside locally on the user’s computer, or exist as a service on a network server anywhere in the world. More than one analysis engine can be used to solve a particular part of a model. Furthermore, users can specify engine settings for a particular model.

There are no dependencies between the engines. The various engines do not know of each other’s existence, or are even aware of the other model types. It is possible that more than one analysis engine is available to perform the analysis of a given module. Users can even add their own engines easily for any particular type of module.

Named Parameters

Named parameters can be used to efficiently make changes to multiple input parameters in a model. Named parameters can be used to quantify or otherwise assign values to input parameters in the model.


Open and Extensible

Focused on reliability, safety, and risk assessment, our iQT product is a highly extensible framework that provides common infrastructure for any kind of system modeling.

The capable nature of iQT is achieved by an existing Java platform foundation that is widely supported in your business environment. By following the predefined interface, your team has the ability to create plug-ins that extend the capabilities of iQT. The following are examples of possible iQT extensions:

* New editors or viewers for a given model (file) type
* New quantification model types
* New result types
* New analysis engines

The well-established core services of this platform provide the essential functionality to model and analyze reliability, risk and safety projects. Regardless of the configuration of a particular installation, the core services are available in the framework.

All extensions are highly modular. By allowing capabilities to be added to or removed from the software without affecting other extensions, new functionality, perhaps a new prediction standard, can be added without requiring reconfiguration or redesign of the source code.

iQT is a fully functional open environment, supporting the addition of third-party plug-ins such as:

* Version management plug-ins
* Project management plug-ins
* Third-party computational environment tools (e.g. MATLAB)
* Third-party modeling tools (e.g. data analysis)
* Documentation tools (e.g. PDF viewers)
* Search tools

Summary

Yes, iQT is unique. It is based upon ITEM Software’s many years of experience in the reliability, safety, and risk assessment industry. Not only will you continue to get accurate and complete results, but now you, and your team, can benefit from a more comprehensive solution for today’s modern work environment.

So, are you open to change?


Download Demonstration

To download a free demonstration of our ITEM QT software click here.

Technical Support
Have questions or need a product update?

The mission of the ITEM Technical Services Group is to be an extension of your engineering team. Not only are we available to assist you with using our software, but we can also help you through the reliability, safety and risk modelling processes, start to finish. Whether via telephone, email, instant messenger or webinars, our staff of experienced and interested engineers will go the extra mile to ensure you get the answers you need. With offices in the USA and UK, we easily cover your worldwide support needs.

A database of product questions and answers is available in our Knowledgebase section in the Customer Area. This area also allows existing maintained customers to download the latest versions of our software, and additional documentation.

Maintained customers can log in here:
User Name : Password :

Customers In North & South America:

* To talk to a technical support representative call:
(714) 935 2900 Option 2 or
(714) 866 ITEM (4836) toll free
(Mon - Fri 8:00am to 4:30pm PST)
* Fax us your questions or inquiries to: (714) 935 2911
* Email your technical support inquiries to support@itemsoft.com.
* Fill out and submit the online technical support form on the right.


Customers In U.K. & Rest of World:

* To talk to a technical support representative call:
+44 (0) 1489 885 085
(Mon - Fri 8:30am to 5:00pm GMT)
* Fax us your questions or inquiries to: +44 (0) 1489 885 065
* Email your technical support inquiries to support@itemuk.com.
* Fill out and submit the online technical support form on the right.


Reliability and Risk Training

You have the best Reliability and Risk software available on the market, now come and learn the methodologies from experts in the field. Our instructors have many years of reliability, risk, and safety engineering experience in a variety of industries, government, and academia. You will learn the foundations of the techniques, and benefit from real-world examples and experiences.

Our location... your office... via the Internet... you choose!

The one-on-one or small group approach we take purposely maintains focus on you. The combination of lecture, hands-on time, and relevent discussions, enable you to gain far more knowledge and ability than from a large generic class. Our classes with hands-on periods are designed to hone your skills with our tools, all the while remaining focused on your needs. Any class can be further customized to suit your specific situation.

We offer these classes primarily at our Anaheim, California, USA and Fareham, Hampshire, UK offices. However, they are also being delivered worldwide at customer locations upon request. We also offer these classes via web sessions on a per-hourly basis. Please contact us directly to discuss you specific goals and needs.

To book, or for further information, please complete the form below:

Information Form

Please indicate which course/s you would like to attend :

ITEM ToolKit Workshop
Advanced Reliability Topics
Safety Modeling
Reliability Modeling
Risk Assessment
Scheduled Dates: 2009

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Reliability Consulting

* Starting a new reliability, safety, or risk assessment project?
* Trying to complete an existing one?
* In need of validating your analysis results with an outside view?
* Not sure where to start with your process, system, or components?

Count on ITEM Software when you need extra help. For years ITEM has provided more than just RAMS and Risk Assessment software tools to companies. Our engineers can provide reliability consulting services to assist you in conducting your analyses. Our experienced, worldwide staff is able to help you with any size project or analysis, across nearly any industry. We can work with you on RAMS and Risk analysis projects from beginning to end, under strict confidentially.

Our approach to reliability consulting is to deliver the most complete and accurate results and analysis, including your team as much as you wish in the process. Many of our clients have asked that we train their team as we go, making them self-sufficient by the end of the project. We gladly deliver, discuss, and defend all results, project files, and knowledge gained during and after the project.

We want your experience with our reliability consulting group to be unmatched in the industry. From the very first contact, you will discover that we have your interests at the forefront of our proposals and methodologies. Many clients have taken advantage of our expertise when conducting RAMS and Risk Assessment, saving time, money and other valuable resources.

Aerospace
Trying to decide which design is safest? Should you invest in space capsule design A or B? ITEM has provided risk and safety analyses to companies in the growing commercial space market. Utilizing Quantitative Risk Assessment, scenarios were built to analyze the safety and risk of the spacecraft.

Electronics
ITEM Software continues to perform electronic and electro-mechanical reliability analyses for companies large and small. Whether it is only a few components, or your entire database, ITEM has the experience and tools to calculate the MTBF and failure rate of many components and devices. Let us do your "what if" analysis and show you the best approach in components, subsystems or systems selection.

Manufacturing
Need to take your manufacturing reliability and processes to the next level? ITEM has helped companies refine and control their internal manufacturing processes. Your clients demand results of analyses that you might not be familiar with. ITEM has that experience, and are willing to help you learn the steps needed for a successful analysis and implementation of methodologies such as process and design FMEA, reliability and maintainability programs.

Medical
ITEM has been contracted to assist and conduct reliability and safety assessment on medical devices such as laser scanners and medicine dispensing automation, in preparation for FDA approval. Using Reliability Prediction, FMECA (ISO 9000 and ISO 14971), Fault Tree, and other methods, ITEM has been instrumental in making these devices safer and more reliable.

Military
ITEM Software has been instrumental in many military projects. Assisting clients with basic to complex electronics and mechanical reliability prediction, availability and maintainability of on board communication systems and most recently, multiple weapon safety analyses for the United States Navy and Quantitative Risk Assessment for the Air Force.

Telecommunication
Are you designing or rolling out new technology? Need to know system availability, reliability, or state analysis? Our reliability consulting service has helped several emerging and established companies to perform a variety of analyses, and train their staff on how to perform these analyses on their own.


Maintenance

Comprehensive Technical Support and Software Upgrades are available to all our customers who have a Maintenance contract with us.

For an annual fee, users have unlimited access to our dedicated Technical Support team via telephone, fax and email. We also provide web based tutorials to get you up and running with the software as soon as possible.
Technical Support

The mission of the ITEM Technical Services Group is to be an extension of your engineering team. Not only are we available to assist you with using our software, but we can also help you through the reliability, safety and risk modeling processes, start to finish. Whether via telephone, email, instant messenger or webinars, our staff of experienced and interested engineers will go the extra mile to ensure you get the answers you need. With offices in the USA and UK, we easily cover your worldwide support needs.
Upgrades

Periodically we upgrade our software products, adding improvements and new features on a regular basis. Maintained customers are able to download these updates from our website, or request them to be sent on CD, when available.

Our continued development enables our customers to keep up to date with the latest technological advancements. This is something that, in our increasingly competitive times, is becoming of greater importance and a commercial necessity.
Enhance Your User Experience Now

If you are an existing ITEM software user and would like to take out an annual maintenance contract for your current products, giving you access to the very latest editions of the programs and outstanding support, then please give our sales team a call or drop them line on at the contact details below:

US Office : sales@itemsoft.com | Tel : +1 714 935 2900

UK Office : sales@itemuk.com | Tel : +44 (0) 1489 885085

Contact Us

For all inquiries, please contact us directly at the location closest to you. We can also direct you to one of our world-wide partners. We are very diligent with our emails, so if you do not hear back from us quickly, something outside of our control has happened. Please try again, or just give us a call.

Alternatively you can contact us by completing the registration form on the right.
North & South America:

ITEM Software (USA Office)
2190 Towne Center Place
Suite 314
Anaheim
CA 92806
U.S.A.

Location Map
Telephone: +1 714 935 2900
+1 866 761 4836 (toll free)
Facsimile: +1 714 935 2911
E-Mail: sales@itemsoft.com
support@itemsoft.com

UK & Rest of World:

ITEM Software (UK Office)
4 Belfry House
4400 Parkway
Whiteley
Hampshire
PO15 7FJ
U.K.

Location Map
Telephone: +44 (0)1489-885085
Facsimile: +44 (0)1489-885065
E-Mail: sales@itemuk.com
support@itemuk.com

ITEM Software
World Leading Developers of Reliability, Safety Analysis
and Risk Assessment Software

ITEM Software is the acknowledged world leader in the supply of Reliability Engineering Software. If your business is involved with Reliability, Availability, Maintainability and Safety (RAMS) evaluation, or Risk Assessment, you need to contact ITEM Software.
Company History

In 1984 a contract was awarded from the UK Ministry of Defence (MOD) to develop a software program to record and manage a library of electronic components and equipment. In January 1985, the software program "MilLib" was delivered satisfactorily to the MOD and further contracts were awarded. These included a major contract to develop a software program to predict the reliability of electronic components based on the military handbook MIL-HDBK-217, published by the US Department of Defense (DOD). The software program "MilStress" was released in 1986 with huge success and was thereafter available "off the shelf" to any company that required to perform a reliability analysis based on the MIL-HDBK-217 standard. MilStress is still in use worldwide across a number of industries, due in part to its accuracy, reliability and ease of use.

The MilStress program has since gone through many phases and in its current form, ITEM ToolKit's MIL-HDBK-217 module , is still recognised as the best available on the market.

Since the success of MilStress, ITEM Software has come a long way in providing the RAMS engineers of today with powerful "state-of-the-art" Reliability and Safety Analysis Software Tools. We currently have over 7,500 licensed installations in 37 countries worldwide, including a number of Premier Companies and major organizations in industries such as Defence, Telecommunications, Aerospace, Nuclear, Petroleum, Medical, Electronics, Insurance etc. We continue to maintain our status as the "World Leaders in Reliability and Safety Analysis Software" by providing the latest in software technology fused with over 20 years of experience in reliability and safety engineering, together with the excellent after sales service and support to which our customers have become accustomed.

We are dedicated to providing our customers with the highest standard of products and after sales service. Our products are continuously being upgraded in response to user requirements and current software technology. Support is available from experienced engineers and software specialists. We also provide training in the techniques employed in this area and the use of our software products.

Please feel free to browse through our website, register your details and download our latest software products for your evaluation.

ITEM Software produces reliability analysis tools which are applicable to a wide range of industries. ITEM ToolKit's Fault Tree, Markov, and FMEA modules can be used to model software reliability, physical security, as well as human interaction with systems. Our Event Tree module can be used to perform Decision Tree Analysis, as well as Safety Assessment of any system. Our reliability prediction analysis modules are up-to-date yet flexible enough to suit your evolving needs. Still have questions? Give us a call, or email us.

Thank you for visiting our website at this time. We look forward to being of service to you or your company in the near future.

ITEM Software
World Leading Developers of Reliability, Safety Analysis
and Risk Assessment Software

ITEM Software is the acknowledged world leader in the supply of Reliability Engineering Software. If your business is involved with Reliability, Availability, Maintainability and Safety (RAMS) evaluation, or Risk Assessment, you need to contact ITEM Software.
Company History

In 1984 a contract was awarded from the UK Ministry of Defence (MOD) to develop a software program to record and manage a library of electronic components and equipment. In January 1985, the software program "MilLib" was delivered satisfactorily to the MOD and further contracts were awarded. These included a major contract to develop a software program to predict the reliability of electronic components based on the military handbook MIL-HDBK-217, published by the US Department of Defense (DOD). The software program "MilStress" was released in 1986 with huge success and was thereafter available "off the shelf" to any company that required to perform a reliability analysis based on the MIL-HDBK-217 standard. MilStress is still in use worldwide across a number of industries, due in part to its accuracy, reliability and ease of use.

The MilStress program has since gone through many phases and in its current form, ITEM ToolKit's MIL-HDBK-217 module , is still recognised as the best available on the market.

Since the success of MilStress, ITEM Software has come a long way in providing the RAMS engineers of today with powerful "state-of-the-art" Reliability and Safety Analysis Software Tools. We currently have over 7,500 licensed installations in 37 countries worldwide, including a number of Premier Companies and major organizations in industries such as Defence, Telecommunications, Aerospace, Nuclear, Petroleum, Medical, Electronics, Insurance etc. We continue to maintain our status as the "World Leaders in Reliability and Safety Analysis Software" by providing the latest in software technology fused with over 20 years of experience in reliability and safety engineering, together with the excellent after sales service and support to which our customers have become accustomed.

We are dedicated to providing our customers with the highest standard of products and after sales service. Our products are continuously being upgraded in response to user requirements and current software technology. Support is available from experienced engineers and software specialists. We also provide training in the techniques employed in this area and the use of our software products.

Please feel free to browse through our website, register your details and download our latest software products for your evaluation.

ITEM Software produces reliability analysis tools which are applicable to a wide range of industries. ITEM ToolKit's Fault Tree, Markov, and FMEA modules can be used to model software reliability, physical security, as well as human interaction with systems. Our Event Tree module can be used to perform Decision Tree Analysis, as well as Safety Assessment of any system. Our reliability prediction analysis modules are up-to-date yet flexible enough to suit your evolving needs. Still have questions? Give us a call, or email us.

Thank you for visiting our website at this time. We look forward to being of service to you or your company in the near future.