IATA PROGRAMME

IATA PROGRAMME (Services & Solutions)

Airlines

Airline Consulting
Every year, an average of 2 billion people travel by air and more than 40 million tons of freight are shipped.
To help you compete more effectively in this increasingly competitive environment, IATA provides expert consulting services on a wide range of airline functions and activities.

Strategic and Commercial
Interline and Revenue Management / Distribution Channels / Pricing

Network/Fleet Planning
Schedule Design
Hubbing Strategies
Brand Strategy
Wall-to-wall Needs Assessment
Ground Services
Maintenance Planning and Control
Airport Operations Management
Turn-Around Technical Assistance
Strategic Business Development and Alliances
Business Plans
Sales and Marketing
Revenue Accounting
Cost Reduction
Cargo Profitability Analysis
Finance Procedures
TMA Enhancement for fuel savings
Airline Start-Up Technical Assistance
Performance Review and Assessment
Dangerous Goods Processing and Handling
Sales Planning
Emergency Response
Employee Screening Programme
Cargo Capacity Planning and Control
E-Business Support
Cargo Security Management Training

Aviation Security and Operational Safety

Regulatory Review
Security Oversight
Capacity Building
Airlines Security Programme Implementation
Airport / Airlines Vulnerability Assessment
Security Planning
Airport Security Programme Implementation
Aviation Safety

Inflight Consulting Services

Meeting Quality Standards (AHM804)
Measuring Performance of Service Suppliers (catering, inflight entertainment, etc).
Scheduling of Cabin Crew (including Cabin Crew complements)
Cabin Crew Duties and Responsibilities
On-Board Customer Service Training
Cabin Crew Management and Welfare
Production of Cabin Crew Manuals and Cabin Crew Procedures (designed to meet AHM804 Standards)


Airport Consulting

Building a new airport, adding new facilities or attracting new airlines is a highly complicated, lengthy and costly undertaking. For more than 30 years, IATA has been involved in the most important and successful airport development projects in the world.
IATA offers unequalled expertise and experience to help you plan efficiently, avoid costly mistakes and profit from unseen opportunities.

Developing New Market and Growth Opportunities

Air Service Development Strategies
Airport Performance Indicators
Privatisation Feasibility Studies
Business Planning and Implementation
Traffic Forecasts
Organisational Restructuring
Quality Assurance Systems
Revenue Enhancement
Cost Reduction Strategies


Airport Development and Operations

IATA offers a wide range of airport planning and development consulting services.
IATA acts as an independent consultant but is also able to provide a review, at strategic milestones, of detailed work undertaken by specialised consulting firms.
IATA brings a global perspective to the projects it undertakes, and draws on its extensive in-house expertise and its unique access to airline experts and other specialists.
For balanced development, IATA can support you in the following areas:

For balanced development, IATA can support you in the following areas:

Master Planning

Preparation of Master Plan for the optimal development of an existing or proposed airport.
Analysis of all pertinent key issues by a team of experts.
Sizing / location of major facilities.
Provision of adequate capacity to meet the projected demand.
Compatibility of airport expansion with local land-use planning / environmental concerns pertaining to the proposed development.

Airport Traffic Forecasts

Uniquely placed to receive, incorporate and disseminate detailed information from the airlines.
Usage of well-proven methods and computer models.
Forecasting time horizon up to 20 years
Application of scenario techniques for facilitation of decision-making process.

Demand / Capacity Studies


Establishment of the nature, degree and level of congestion parameters relevant to a particular airport.
Usage of proven methodologies and models to ensure airport system balance.
Identification of bottlenecks / determination of maximum and sustainable capacity / level of service.
Determination of the long term requirements for runway / taxiway systems, passenger terminals, apron and gate systems.

Runway System / Apron Layout

Analysis of runway, taxiway and apron capacities.
Appraisal of aircraft ground operations.
Appraisal of aircraft air operations.
Optimization of runway / taxiway system design and apron configuration.
Determination of the correct balance between airport capacity / terminal facilities and environmental concerns.

Airport / Aircraft Compatibility

Key participant on the international aviation scene dealing with airport / aircraft compatibility.
Usage of synergies from airport planning studies.
Continual assessment of the compatibility of airport facilities with trends in aircraft size, e.g. A380.

Passenger Terminal Concepts

Experience in terminal designs known for their ease, simplicity and passenger / baggage processing and aircraft handling
Continual improvement of airport terminal design standards through hands-on experience worldwide

Airport Terminal Concession Development

Expertise in developing concession plans that can both heighten the level of service and greatly enhance revenue.
Integration of concession facilities into basic functionality of the passenger handling process.
Design of the nature, extent and physical arrangement of concession facilities.

Aviation Security

Provision of highly specialised input through IATA's involvement at ICAO, ECAC and IATA's Security Committee.
Experience in balancing the demands of aviation security and passenger facilitation.
Comprehensive and detailed knowledge of current and emerging standards.

Cargo Terminal Planning and Development

Conceptual planning of cargo facilities.
Detailed planning studies.
Design of modern, efficient and appropriately sized cargo facilities


Ground Handling and Safety Operations

AHM804 System for Performance Measurement of Service Delivery Standards
Airport Handling Quality Audits
Airside Safety Audits
Development of Safety Management Systems


Air Navigation Services (ANS) Consulting

IATA offers a wide range of Air Navigation Service (ANS) planning and development consulting services.
IATA brings a global perspective to the projects it undertakes, and draws on its extensive in-house expertise and its unique access to ANS experts and other specialists.
IATA acts as an independent consultant but is also able to provide a review, at strategic milestones, of detailed work undertaken by specialised consulting firms.

ANS Master Planning

Preparation of Master Plan for the optimal development of Air Navigation Services.
Provision of adequate capacity to meet the projected demand.
Analysis of all pertinent issues by a team of experts.
Interface issues between airports and ANS.
Best location of ANS services and facilities.
Cost Benefit Analyses.
CNS/ATM (or ATM-CNS) Implementation.
ANS rationalisation.
Aeronautical studies.
ANS modernisation and transition planning.

ANS User Consultation Services

Worldwide access to airlines and users.
Analysis of User requirements.
Analysis of User operational and technical profile.
Determination of User needs and constraints.

Company Instrument Approach Procedures Development

Analysis of Instrument Approach Procedure requirements.
Instrument Approach Procedures Development (Conventional / RNAV-GNSS and RNP).
Implementation of Company Instrument Approach Procedures

Demand / Capacity Studies

Establishment of the nature, degree and level of congestion parameters relevant to a particular airspace.
Identification of bottlenecks / determination of maximum and sustainable capacity / Level of Service (LOS).

Operational Requirements Studies

Analysis of existing ANS facilities and services.
Consultation with stakeholders to determine user needs and constraints.
Cost Benefit Analyses.
Unbiased determination of operational requirements.

Tenders Evaluation Services

Unbiased review and evaluation of tenders for Air Navigation Services and facilities.

RNAV (GNSS) Procedures Development and Implementation

IATA has in recent years encouraged the development of practical GPS/GNSS applications as part of the transition toward new CNS/ATM. In addition, requests have been received from time to time from airlines to encourage development of GPS procedures, especially at aerodromes with limited navigation infrastructure.
In response to the above requirement, IATA has established a RNAV(GNSS) Procedure Implementation Package, which provides the design and implementation of RNAV (GNSS) Procedures for States. The product can be tailored to the specific needs of each State, but the full package includes:
Development of RNAV(GNSS) Non-Precision Approach Procedures;
WGS-84 surveys;
Development of Standard Instrument Departure (SID) and Arrival (STAR) Procedures;
Modification of Airspace Structure Design to meet RNAV (GNSS) requirements;
Development and preparation for publication of all relevant charts;
Instrument approach arrival and departure flight verification:
Drafting of necessary national GNSS legislation and regulations.
Training workshops and seminars
Quality assurance.IATA has developed a web page to facilitate the exchange of information with stakeholders on RNAV (GNSS) projects. It provides up to date information on many important aspects of the projects. Access to this web page is by subscription only.
If you already have a user-id and password, please login
Otherwise, you need to register, mentioning which section you wish to access (ACS or RNAV) in the comments section of the registration form.
For further information, please contact the Airport Consultancy Services Team.


Air Cargo Consulting

IATA understands the special requirements of air cargo operators, and the airports that receive them, and offers consulting services for every stage of development: from how to maximise parking of cargo aircraft to warehouse planning, and from market research and forecasting to capacity optimisation. Whether a new entrant or preparing to expand, business decisions are easier with IATA’s know-how at your service.
Cargo aircraft tarmac capacity planning
Airlines business development
Airport planning
Cargo warehouse terminal planning
Cargo industry business development
Market research and forecasting
Cargo yield and capacity optimisation planning
Operational procedures development
Warehouse planning and automation systems
Perishable/live animal facilities planning
Freight forwarding business development
Cargo security management


Civil Aviation Authorities Consulting

As air transport expands at an increasingly rapid pace, civil aviation regulatory institutions face more complex challenges to enhance flight safety and security that protect consumers and sustain development.
IATA offers affordable and unequalled expertise to assist you in fulfilling the vision of a safer, more competitive and sustainable civil aviation industry.
Training and technical support is provided in a diverse range of economic and technical areas to help your organisation develop its own procedures and practices. Our advisory services include:
Organisational Structuring and Institutional Development of Aviation Regulatory Authorities
Safety and Security Oversight Capacity Building
Airspace Planning
Economic and Technical Laws and Regulations
Modernisation and Harmonisation
Economic Oversight of Privatised Aviation Infrastructures
Provision of Flight Operations, Airworthiness and Licensing Inspection Services
Restructuring of Autonomous Civil Aviation Regulatory Bodies Implementation of GNSS Procedures at Airports
Development of Liberalisation Strategies
Implementation of National AVSEC and Facilitation Programmes
Development of Civil Aviation Master Plan
Implementation of Airport Certification Programme
Safety Management System Implementation
Developement of financing mechanisms for regulatory oversight


Fuel Consulting Services

IATA is at the forefront of a number of global initiatives to reduce the impact of escalating fuel prices. In addition, it offers a range of consultancy services to help organisations reduce operating costs associated with the purchase, supply, handling and use of aviation fuel, benefitting airlines, airports and aviation authorities. These services include:
Fuel Conservation and Sustainable DevelopmentIdentification, definition and implementation of fleet fuel and energy consumption reduction initiatives, performance of simulation studies to assess potential for fuel savings associated with runway capacity and utilisation, ground flow and gate /stand capacity, and development of fuels related sustainable development strategies.
Fuel and Additive ConversionSupport to safety and technical aspects of aviation fuel usage including fuel and additive conversion planning and implementation, interpretation of specifications, quality standards, and guidelines, implementation of best practice handling and refuelling procedures, troubleshooting and issue investigation.
Strategic Sourcing and Procurement:Capability and risk assessment of existing fuel procurement and management systems, processes and equipment to identify performance, capacity and support issues and risks, together with definition and implementation support of innovative fuel sourcing and procurement strategies.
Fuel Supply Chain OptimisationIdentification, definition and implementation support of opportunities for fuel supply chain optimisation, including infrastructure and distribution system evaluation from refinery to skin-of-the-aircraft, including total-cost of ownership (TCO) analysis of storage and distribution assets to ensure the most efficient, effective use of limited resources to satisfy ongoing operational requirements.
Business Intelligence and Decision SupportDevelopment of fuel business intelligence and decision support applications leveraging data availability from internal and external systems to provide integrated view of all aspects of a fuel program to enable effective resource management, reduction of fuel expenditure and lower overall total cost of ownership.
For more information, please contact: Fuel Consulting



ROI 90 ConsultingSee a return on your investment in 90 days or less

Spiralling oil prices and a slowing global economy have sent many airlines reeling into devastating bottom-line losses.
ROI 90 Consulting is a quick response suite of cost reduction and revenue management services that can generate impressive ROI results in 90 days or less!
Significant savings can be realised by uncovering inefficiencies, and achieving short-term gains with instant impact on your bottom line. Implementation efforts are focused on quick turnaround measures to reap complete Return on Investment in under 90 days.
IATA Consulting experts are helping airlines achieve these results with the following ROI 90 services:

Fuel Conservation Programme - ROI 30:1 and moreFuel Efficiency Gap Analysis typically provides 2-15% savings of total airline fuel budgets. Recently, one airline achieved complete ROI within 12 days of programme implementation.

Cost Reduction Programme - ROI 10:1Expert analysis to identify efficiency gaps and to recommend corrective action covers areas of Procurement, Maintenance & Engineering, Ground Operations and Sales & Distribution. Typical ROI on individual projects is estimated at US $10 recovered for each dollar invested.

Revenue Optimisation - positive impact in 90 days or lessOur teams assess pricing and revenue management (PRM) performance, capabilities and needs. We can help define a revenue optimisation strategy focused on whole network potential to avoid fare inversions, and get other tactics working to protect revenue integrity for an immediate impact on revenues.
Stack the odds in your favour and contact us today:
North and Latin America
Europe, Middle East, Africa
Asia/Pacific